3-Hour People Intelligence Boot Camp: Successfully Dealing with Difficult Co-workers, Peers and Even Bosses

OVERVIEW

Stressful people--they are everywhere. Perhaps it’s a co-worker, a subordinate, a customer, your boss, or even a neighbor. Regardless of their role in life, these chronically frustrating folks waste your time, cost you money and make your life miserable.

You may wish they would just go away. The reality is that Stressful People are here to stay. In this upbeat, informative webinar, you’ll learn how to deal with them in a way that’s a win-win for both of you. You will walk out with strategies to:

• Keep a positive, healthy mental attitude while dealing with conflict in the workplace
• Identify the three key diagnostic indicators of stressful people
• Establish interpersonal contracts to prevent problems
• Stand up for yourself without becoming overly aggressive
• Adapt your working style to mesh with others
• Identify and celebrate the strengths of others to achieve greater results

WHY SHOULD YOU ATTEND

Attend this webinar to know how to handle difficult, stressful and toxic people. The webinar explains organizational conflict resolution strategies and techniques on how to deal with conflict with peers.

AREAS COVERED

• Learn how to work with the seven most common types of stressful people:
• Office bullies – how to stand up to them and turn their negative energy into positive results
• Pot shot artists – how to prevent them from stabbing you in the back
• Conversational Ramblers – how to bring them to the point so they stop wasting your time and start getting results
• Silent Sulkers – get them to open up and contribute
• Negative Nellies – keep them from bringing you and everybody else down
• Self-Proclaimed Experts - keep from getting under your skin and glean the expertise they have to offer
• Chronic Complainers: motivate them to stop whining and to put up or shut up

LEARNING OBJECTIVES

In this up-beat, informative webinar, you’ll learn how to deal with stressful people in a way that’s a win-win for both of you. The webinar provides an insight on how to deal with difficult coworkers at work, conflict management in the workplace and how to deal with conflict with boss.

WHO WILL BENEFIT

• Anyone who works with difficult people and wishes to improve their relationships with them
• COO’s
• CFO’s
• VP of Human Resources
• Human Resource Professionals
• Chief Learning Officer
• Directors
• Project Managers
• Operation Managers and Supervisors
• Team Leaders
• Staff Managers and Supervisors