4 Key Steps to Manage Difficult Team Members

OVERVIEW

Learn about the 9 key team roles that enable teams to be successful; all the roles contribute to the team success unless there are hidden emotions and agenda which prevent the team from reaching its goal.

Learn how to manage those key points in the team cycle. Also learn how to deal with difficult team members.

WHY SHOULD YOU ATTEND

By attending this webinar you will learn the art of managing difficult employees that hinder teamwork and team success. The webinar will also discuss teamwork skills and how to deal with difficult team members.

AREAS COVERED

• Definition of a team
• How to identify the project team goal and obstacles
• Project team vs. manager’s team
• How a team builds trust and learns teamwork skills
• Maslow’s hierarchy of needs
• 4 drivers of engagement
• Nine team member “roles”
• Examples of how to assign roles on a team
• Team project example
• 4 key steps

LEARNING OBJECTIVES

Team may be a cooperative unit but team members can be difficult, preventing the team to reach its goal. There are 4 key steps to manage the difficult people interactions and personalities and to make a team successful.

WHO WILL BENEFIT

• Leaders
• Managers
• Individual Contributors
• High Potentials
• Baby Boomers