Behavioral Interviewing Maximizing the Return on Interviews

The TrainHR webinar is approved by HRCI and SHRM Recertification Provider.

Overview: Behavioral interviewing is a proven, powerful technique for improving the quality of information gained during the interview process. Instead of having job applicants tell you "what you want to hear", this approach produces powerfully predictive data which improves the accuracy of hiring decisions.

Starting with understanding the factors which lead to job success, the session will present question-asking and probing techniques designed to yield important predictors of the candidate's capabilities. Participants will gain skill in getting the whole story from candidates to minimize employment "surprises" down the road.

The session will provide guidance in evaluating candidate responses and linking information gathered in the interview to future on-the-job behaviors. Finally, participants will learn techniques for increasing the probability of acceptances to job offers.

Why should you Attend: Virtually nobody, particularly in the US, gets hired without a job interview. Unfortunately, the traditional employment interview adds little to the accuracy of selection beyond flipping a coin. Typically, interviewers ask a series of "softball" questions to which the candidate tells the interviewer what he/she wants to hear.

The end result is a huge waste of time and job offers extended to the glib of tongue, not necessarily the most qualified.

The good news is that there is, indeed, a better way. Behavioral interviewing, a technique which has been researched and refined over the last thirty years, has consistently been shown to improve the accuracy of selection and enable hiring managers to make hiring decisions with more competence and confidence. This session will serve as a primer for the techniques of behavioral interviewing, equipping attendees with the simple, but powerful tools to extract meaningful information from candidates and make decisions based upon more powerful information.

Areas Covered in the Session:

• The structure of competence
• The best predictor of future behavior
• Opening the interview
• Interview information categories
• Designing effective interview questions
• Probing for the whole story
• Evaluating the information received
• Telling and selling

Who Will Benefit:

• HR Generalists
• HR Directors
• Line Managers involved in Hiring
• Business Owners