ICAgile Certified Professional – Agile Coaching (ICP-ACC)

 This workshop focuses primarily on the mindset, roles, and responsibilities of an Agile Coach. Topics includes differentiating between mentoring, facilitating, consulting, teaching and coaching, and will also provide the understanding of the skills needed to create a safe environment for meaningful collaboration and healthy conflict resolution within an agile team. This workshop introduces participants to team development concepts around starting and growing teams while paying attention to team dynamics and the surrounding organizational system. A key part of this certification focuses on developing an understanding of the Professional Agile Coaching skillset and the value of honing these skills to serve individuals on an agile team.

Learn by doing

 You will be working on Agile coaching exercises, Agile coaching games and coaching simulations during the entire duration of the course. Instead of just walking through the concepts, we will help your hands-on understanding of each individual concepts. While concepts taught might get lost after the workshop is complete, concepts practiced through games and simulations never goes lost. Learning by doing is the better of way of learning.

 Learn Continuously @ PlayScrum meetup

 We believe in continuous learning. It’s difficult to solve every problem in three days. As you start implementing Agile Coaching concepts and practices in workplace, you will certainly face challenges and you need help to solve those. Our workshop doesn’t end in two days and you continue to learn from our PlayScrum meetups. Our PlayScrum meetups happen on all major cities once in a month.

 Why Agile Coaching?

 Agile Coaching is more about who you are and what behaviours you model than it is about specific technique or idea you bring to the team. Agile Coaching helps building a team that admits mistakes, reinforces shared values, eliminate dysfunctions, constantly inspect and adapt. An effective Agile Coach can help teams become continuous improvement, self-organizing and high performance. Agile Coaches possess skills such as self-management, self-awareness, facilitation, inquiry, Emotional intelligence, powerful questioning, etc…

On Successful completion, you’ll receive

•  ICAgile Certified Professional – Agile Coaching (ICP-ACC) certification
• ICAgile membership
• 21 PDUs towards any PMI Credential
• 21 SEUs towards Certified Scrum Professional (CSP)
• Hard copy of the material used in the class - Workbook

 After successful completion, you’ll know

• Difference between Coaching, Mentoring, Teaching and Consulting
• Roles and Responsibilities of an Agile Coach
• How to build Self-Organizing and High Performance teams
• How to handle Conflict Management and Team Dysfunctions
• How to have an effective Coaching Conversation
• Agile Coaching Mindset
• How to help Geographically Distributed Teams create Working Agreements
• How to Coach Agile Leaders and become Enterprise Agile Coach

Learning Objectives

Agile Coaching Mindset

• Definition of Agile Coaching
• Coach as Role model
• Servant Leadership
• Key Mindset shifts

Responsibilities and Skills of the Coach

•  Roles and Responsibilities of the Coach

• Skills of the Coach

• Achieving Self-Awareness and Self-Management in Coaching

Setting Boundaries for Coaching

• Internal Vs External Coaches

• Defining the Coaching Contract

• Designing a Coaching Alliance

 The Coaching Stance

• Maintaining Neutrality

• Self-Awareness and Self-Management

• Holding the Client’s Agenda

• No Colluding

Coaching-Conversation/Coaching for Action

• Issue Identification

• Issue exploration

• Action commitment

Professional Coaching Skills

• Presence

• Powerful Questioning

• Giving and Receiving Feedback

• Basics of using Emotional Intelligence

Conducting the Coaching Conversation

• Conducting the Coaching Conversation

Mentoring Agile Roles and Transitions

• Mentoring and Mentoring Practices

• Mentoring and Coaching the Roles in Agile

• Understanding the Individual Change Cycle

• Mentoring and Coaching the Key Transitions for the Roles in Agile

• Identifying and Handling Resistance from Individuals

Mentoring Vs. Coaching

• Mentoring Vs. Coaching

Teaching the Agile Basics and Mindset Shift

• Modes of Teaching

• Helping the Team Members experience Agile Mindset Shifts

• Distinguishing and Articulating at least one Agile Framework

Understanding Team Development

• Understand a model of Team Development

• Detecting a Team’s stage of development

• Helping a Team move up the Development Curve

• Helping a Team choose to be a Team

Setting up the Team Environment

• Helping Teams to know themselves

• Helping Teams Create their Culture and Vision

• Creating Team Agreements and Ground Rules

• Setting up the Work Environment

• Accommodating the Team’s Geographical Relationship

Creating a Team Kick-off / Start-up Agenda

• Creating a Team Kick-off / Start-up Agenda

Characteristics of an Agile Team

• Trusting

• Propelled by Shared Purpose

• Shared Leadership

• Continuously Seeking to Improve

• Self-Organizing

Coaching the Journey toward High Performance

• Defining and Identifying High Performance

• Team Vs. Group

• Team Development is a journey, not a destination

• Assessing the Team as a Healthy System

• Strategies for dealing with diverse types of team

• Coach’s role in a Self-Organizing Team

Handling Conflict and Dysfunction within the Team

• Identifying and Managing ‘Group Think’

• Identifying and Surfacing Conflict

• Building Self-Awareness / Self-Management capacity in the team

Handling Organizational Impediments

• Identifying and Capturing Impediments

• Leadership Engagement

Planning to Facilitate a Conflict in a team

• Planning to Facilitate a Conflict in a Team