Managing Stress, Change and Conflict: How to Enhance Your Psychological Hardiness

OVERVIEW

In a TNT – Time-Numbers-Technology – driven and distracted world, honestly assessing personal and professional stress levels and potential for burnout is critical. Have no fear, The Stress Doc, is here! Let the Doc take you on a comprehensive and captivating learning/sharing adventure for “Stress, Change, & Conflict Resilience” providing:

• The individual and the organization’s approach to authentic and diverse employee engagement - authority, autonomy, accessibility, and accountability
• Preventing burnout and preparing for change or Psychological Hardiness
• Power struggle defusing/conflict communication skills. Seek the higher power of Stress Doc Humor: May the Farce Be with You!

WHY SHOULD YOU ATTEND

This training is for anyone realizing that in times of rapid change and uncertainty personal, communicational, and team resilience skills in the areas of stress, loss and change, are critical. Without stress management skills and conflict resolution strategies, fear, uncertainty, and doubt will certainly influence productivity, team coordination, and emotional well-being.

In addition, these stress resilience resources and strategies impact our capacity to empathize, connect, and productively partner with others.And both personal and interpersonal dynamics impact the productive, supportive, and collaborative potential of work groups and teams.

AREAS COVERED

• Take Stress Doc's Natural SPEED Survey to self-assess basic stress resilience and cognitive agility.
• In small group, rapidly assess stress smoke signals and discover "The Four Stages of Burnout."
• Discover burnout prevention/recovery concepts — "The Stress Doc’s Six ‘R’s of Burnout Recovery.
• Discover "Psychological Hardiness" research on executives for positively adapting to major organizational change.
• Exercise on enhancing conflict communication skills for defusing power struggles.
• "Passion Power" Model for becoming a stress resilience and employee engagement leader.
• Tools and techniques for turning team, branch, and department meetings into participatory, "Helmet's Off" learning and sharing labs

LEARNING OBJECTIVES

In today’s rapid paced, culturally diverse, always on, (work) world, the ability to handle stress change and conflict productively, to rebound from adversity quickly, to engage others constructively even around differences is critical. Learn skills, tools and strategies on how to deal with stress and know when to engage and when to step back. Also learn conflict resolution strategies, how to be agile, and how to have a flexible focus.

Attendees will leave with a more honest understanding of their stress levels and burnout potential; and most importantly, will take home professional/personal tools for developing Psychological Hardiness and preventing or recovering from burnout. In addition, they will discover strategies for managing conflict productively and facing the sense of loss and/or grief when impacted by major change, and tools for disarming and letting go of dysfunctional or self-defeating power struggles. These tools can be used personally and with other employees.

Finally, attendees will learn models for enhancing their conflict communication skills and maximizing their engagement capacity, both as an enriched role model and as a team catalyst or leader.

WHO WILL BENEFIT

• Front Line Staff
• Supervisors
• Managers
• Senior Managers
• Executives
• All Levels of Employees and Management