Successfully Dealing with Difficult People: Heres How to Win Their Cooperation and Trust

Difficult employees, if not managed properly, can hamper the team’s productivity and efficiency in multiple ways. Our upcoming webinar discusses the most effective methods for communicating with and managing difficult people at work, managing conflict in the workplace, and winning cooperation and trust from everyone in the organization.

The webinar covers the following key areas:

• Get more done by using the appropriate delegation techniques for any given situation
• Resolve conflict more effectively in a wide variety of situations
• Dealing with difficult people at work and turning those difficult people and poor performers into team players

LEARNING OBJECTIVES

Motivate and direct the employees you rely on—even when they don’t share your values

Adjust your management and personal style to the needs of different situations

Develop workplace civility and respect policy

Get more done by using the appropriate delegation techniques for any given situation

Resolve conflict more effectively in a wide variety of situations

Dealing with difficult people at work and turning those difficult people and poor performers into team players

Win the cooperation and trust from everyone in your organization

Increase your confidence, leadership skills and personal and professional satisfaction in your job

Use coaching to guide and direct your team members for improving performance

WHO WILL BENEFIT                        

CEOs

Senior Vice Presidents

Vice Presidents

Executive Directors

Managing Directors

Regional Vice Presidents

Area Supervisors

Managers

Speaker Profile: Chris DeVany is the Founder and President of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organizational development. He has 37+ years of professional experience.